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Privacy Policy

Last updated: August 27, 2018

1. Introduction

Fundamental Shift, LLC takes your privacy seriously. This Privacy Policy governs www.robscott.com and members.robscott.com (hereinafter collectively referred to as “Website”), and any other services provided by Fundamental Shift, LLC (hereinafter “Robscott”, “Company”, “We”, “Us” or “Our”).

The Website and Services offered by the Company are collectively referred to as “Services”. Any reference to “You”, “User” or “Your” refers to a User, Registered Member or Visitor who accesses or uses any Services offered by the Company.

This Privacy Policy describes our policies and procedures about the collection, use,  and disclosure of your personal information when you access and use our Services.

2. The Scope of this Privacy Policy

This Privacy Policy only applies to the personal information we collect from you. As it is possible for you to divulge your personal information to other users when participating in a group call, there is a possibility that the other user may not uphold the same standards of maintaining your privacy as the Company. We do not have any control over how other users who come in possession of your personal information will use it or the security of your personal information in their possession.

3. Definitions

Article 4 of the General Data Protection Regulation defines the following terms as provided hereunder:

    1. Personal Data:
      Any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
    2. Processing:
      “Any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction”.

4. Data Controller

We are the data controller for all personally identifiable information that we collect from you.

5. Updates to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect our new privacy practices. When we make any material changes to this Policy, we will give you at least 14 days notice before the updated Privacy Policy will become effective for our Service and we will also modify the last updated date on the top. Your continued use of the Service after the lapse of the notice period will constitute an express acceptance of such changes by you.

6. What personal data do we collect from you?

We collect personal information from you when you:

  • Register an account or purchase a product or service through our website;
  • When you use our Services;
  • When you send us a support request or contact us;
  • When you participate in our Surveys;
  • When you visit our website.

Information we collect when you register an account or purchase a product or service

We collect certain personal information from you when you register on the website and/or purchase a product or service through our website. This information includes your full name, your address, your phone number, your email address, your social security number, your license number, your date of birth, your billing information is collected directly by our preferred payment processor. You may choose to upload a profile picture on your account should you wish to do so.

Purpose of processing

We process this information to set up your account, enable you to log into your account, to deliver the product or service to you, to bill your account and to contact you when required.

Information we collect when you contact us

When you contact us or send us any support request, we will collect your email address, your name and the content of your message.

Purpose of processing

We process this information for the purpose of responding to your request and to offer support where needed.

Information we collect when you use our Services

In addition to the information we collect from you when you acquire a product or service through our website, we collect any personal information that you choose to disclose to us when you use the Services we offer.

Purpose of processing

We will only process the personal information you choose to provide us during the course of using our services to deliver our service to you.

Collection of survey data

We also collect certain information from you when you participate in our surveys that we send to you via email.

Purpose of processing

We use the information from our surveys to improve our service and serve you better.

Automatically collected information

We automatically collect certain information about you when you use our Website such as log data about the time, duration, and frequency of your visit, your IP address, your browser type, pages you visit and operating system you use to access the Service.

Purpose of processing

We process this information to better understand how you use our Services and to improve our User’s experience.

Collection of payment information by our payment processor

Any payment information that you provide through our website is directly collected, encrypted and used by our payment processor for processing your payment. We do not collect, store or process your payment information. Please note that the information you provide to our payment processor is governed by their own terms of service and privacy policy.

7. Lawful basis

  • The lawful basis for our collection and use of your personal information during account registration is the performance of our agreement with you.
  • The lawful basis for our collection and use of your personal information when you send us an enquiry or support request is the performance of our agreement with you.
  • The lawful basis for collection and use of automatically collected user data is our legitimate interest in enhancing our service and user experience in a manner that does not override user’s rights and freedoms.
  • We may also use any of your personal information for the establishment, exercise or defence of our legal claims if required and the lawful basis for such processing is compliance with our legal obligations and legitimate interest.

8. Cookies and Web Beacons

What are cookies?

We make use of cookies on our website. Cookies are small files with text that are placed on your computer’s hard drive provided you browser is set to accept cookies. Cookies are used to help us better understand how our users use our Services and also to improve their user experience. You can decline cookies from our website when requested or change your browser settings to decline all third-party cookies. Please note that where you refuse to accept cookies, this may result in poor user experience.

How we use cookies?

We use these cookies to:

  1. Identify you as a unique user when you use our Services;
  2. Identify you when you sign-in;
  3. To store your preferences;
  4. To analyze how users use our Services;
  5. To conduct research to improve our service

Web Beacons

Web beacons are small clear gif files with a unique identifier that are embedded on the web pages. Web Beacons are used to deliver or communicate with cookies. Web beacons can be used to:

  • track and measure the performance of our Website;
  • to monitor how many visitors view our Website;
  • to monitor the effectiveness of our marketing efforts.

9. Disclosure of your personal information

We do not sell or rent your personal information. We will not disclose your personal information to any party except as described in this Privacy Policy. We may disclose your personal information in the following circumstance:

  • With third-party service providers and tools we use in the course of delivering our services to you;
  • With government or regulatory authorities where we are required to disclose such information by law;
  • To protect our legal rights;
  • With our successors or assigns after a merger or acquisition.

We may also use and disclose your personal information where we are of the view that it is necessary to protect the interest of another person including but not limited to preventing fraud, misappropriation, infringements, identity theft or any other illegal activity or to prevent any abuse of our services.

In the event we undergo a merger or acquisition, your information will form part of our Company’s assets and may be transferred to the new entity.

10. International transfer of your personal information

We are currently operating from our offices in Wyoming, United States of America. When you choose to provide us with your personal information, you understand that your personal information may be transferred, stored and processed outside your current state or country of residence. If you are currently in European Economic Area (EEA) and you choose to provide your personal information to us by accessing our Website, you understand and consent to transfer of your personal information to the United States of America where the data protection laws are different to those in the EEA. If you do not agree to such transfer of data, please refrain from providing any personal information to us. Please be assured that regardless of the jurisdiction where your personal information is processed, it will always be done in accordance with this Privacy Policy.

11. Your data rights

As a data subject, you have certain rights under the General Data Protection Regulation (GDPR): 

  • Your right to access your personal informationYou may access the personal information that you have provided us by simply logging into your member account, however, should you wish to request a more detailed report of the information we hold for you, please contact us at the contact information provided at the end of this Privacy Policy.
  • Your right to rectify your personal informationYou have the right to rectify any incorrect, outdated or inaccurate personal information. To exercise your right please contact us at the contact information provided at the end of this Privacy Policy.
  • Your right to be forgottenYou have the right to request deletion of your personal information from our records, however, this right is subject to the fulfillment of our data retention policy as outlined in this Privacy Policy.
  • Your right to object to the processing of your dataYou have the right to object to our processing of your personal information including processing of data for direct marketing purposes.
  • Your right to withdraw your consentWhere we use consent as the legal basis for processing your personal information, you have the right to withdraw your consent anytime by giving us a written notice of your withdrawal at the contact us information provided in this Privacy Policy.

12. Complaints about data right violations

If you believe that our processing of your personal information is infringing on your privacy rights, we will appreciate if you would contact us to discuss the matter first. However, if we do not respond to your requests, you do have the right to file a complaint with a supervisory authority responsible for data protection in your country of residence (if you are living in the EEA). You can find your Data Protection Authority here.

13. Marketing Material

From time to time we may send you marketing material such as newsletters and emails. You can choose to unsubscribe from receiving such communication from us at any time by simply clicking the unsubscribe link at the bottom of the email. Please note that when you unsubscribe from receiving communication from us, you will no longer receive marketing communication from us however we may still send you any necessary system related or billing emails.

14. Security of your personal information

We take all reasonable and commercially viable steps to secure your personal information and to reduce the risk of any data breach or unauthorized access. We use access controlled servers and only authorized personnel are allowed to access your information.

You are solely responsible for maintaining the confidentiality of your username and password and not to share this information with any other person. If you suspect that there has been a security breach, please change your password immediately and contact us at the details provided at the end of this email.

Although we make our best efforts to protect your personal information, you understand that any transmission of data over the internet is vulnerable to hacking and similar data breaches and we are unable to offer any guarantees as to the security of your personal information.

15. Retention of your data

We will retain your personal data for the entire duration that your account is active on our Website. Once you terminate your account, we will not keep any of your personal information for a period longer than necessary for the fulfillment of our business and legal obligations. Please contact us should you have any other queries about the exact duration for which we will withhold your personal information on our database.

16. Third-party websites

We will clearly identify any links to third-party sites on our Website. When you click on these third-party links, you will be redirected to the Website that is owned and operated by a third-party. Their own legal policies and agreements govern these third-party websites and we encourage you to review their Terms and Privacy Policy before you make use of their services.

We cannot be held liable for your use and access of such third-party sites or for any information or content made available by such third-party sites. Any presence of third-party links on our Website does not indicate an endorsement or recommendation of such third-party by the Company, and your access/use of these sites is solely at your own risk.

17. Children’s Privacy

We do not target our Services to persons under the age of thirteen years (children) and we do not knowingly collect any personal information from a person under the age of thirteen years. If you are the parent or legal guardian of a child who has provided us with his/her personal information, please immediately contact us and we will take steps to remove such information from our records immediately.

18. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

email: support@robscott.com

Address:
Fundamental Shift, LLC
PO Box 2253
Birmingham, MI 48012

If you wish to exercise your data rights or have any other requests, please contact us via email and we will respond to your request within 30 calendar days.